Date: 09/10/2019
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When you work with a crane builder to choose overhead crane and hoist equipment for your facility, you’re in the driver’s seat. Crane manufacturers have a wealth of knowledge and resources to help you find the right-sized crane package for your application. Ensure the longevity, reliability and efficiency of your material handling equipment by asking your crane builders these questions.
What is your experience with similar applications?
Your crane builder can explain how their equipment recommendations can be customized to meet your specific needs, from building specifications down to environmental considerations, and even the number of shifts you’re running. With open communication on the ins and outs of your project, you can ensure maximum efficiency and reliability.
What criteria did the crane builder use to scope the equipment that is being suggested?
To prevent the excessive cost of change orders, project managers should have an in-depth conversation with the crane manufacturer about the specifications and dimensions that went into the final recommendation. The plan they share with you can instill confidence that your specific application was considered from all angles and that the recommendation is sound. Asking this question ensures that you know exactly what you’re getting before the order is placed.
What type of support do you offer with this equipment?
Although crane builders should automatically provide you with a comprehensive list of support services, taking the initiative to get it in writing could save you stress down the line. Request a list of the support services that are offered, including warranty period, spare parts availability and technical support that will be on hand if you need them.
How do the included features and benefits affect the total cost of ownership?
Be sure to ask the crane builder for the full list of features and benefits they are proposing in the offer, including additional technology and safety features. While you may be able to save some cost up front with the cheapest products, they could be unreliable or wear quickly compared to higher-quality options. By discussing the total cost of ownership with your crane builder, you can be confident that you’ve chosen the features that will provide safety and efficiency over the equipment’s entire lifecycle.
What is the longevity of this equipment?
To ensure the equipment you choose is both safe and reliable, ask your crane builder how long the equipment has been in the market and how long it will last. Is it equipped with the latest technology? Will this equipment meet the ASME, CMAA and CSA C/US guidelines required for my company’s OSHA inspections? What is the reputation of this equipment and its brand?
Taking extra time to talk to your crane manufacturer can improve the safety of your crane operators, prevent expensive change orders and save you money in the long run. These questions will set you up for a good relationship with your crane builder and a well-informed equipment purchase.
Ready to rise above your competitors with your next project? Use our distributor locator to find a local resource or use our crane designer tool for equipment recommendations that are best suited to your application.